Doppelganger Privacy Policy

Effective Date: 7/19/24

1. Introduction

Doppelganger ("we", "our", or "us"), operated by Nefum LLC, is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Platform").

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

  • Email address
  • Password (stored in encrypted form)

2.2 Device Data

When you use our cloud-based Android devices, we collect:

  • All data produced by the device
  • All data inputted into the device

Collectively, this data is referred to as "Device Data."

2.3 Usage Information

We use cookies and similar tracking technologies to collect information about your interactions with our Platform, including:

  • Pages visited
  • Features used
  • Time spent on the Platform
  • Other usage statistics

2.4 Analytics Data

We use third-party analytics services (Google Analytics and Sentry) which may collect:

  • IP address
  • Browser type
  • Operating system
  • Referral source
  • Length of visit
  • Page views

3. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and maintaining our services
  • Improving and personalizing user experience
  • Processing transactions
  • Sending administrative information
  • Responding to user inquiries and support requests
  • Detecting and preventing fraud or abuse
  • Complying with legal obligations

4. Data Storage and Security

All Device Data is stored securely on production-secure servers that are kept up-to-date with all security protocols. We implement appropriate technical and organizational measures to protect your information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security. Nefum LLC is not responsible for leaking or loss of data through use on the platform.

Please note that Nefum LLC can access any device data (including credentials & any data stored insecurely) for the purpose of providing support and detecting abuse. We only authorize this collection in extreme cases and will never use your data for profit.

5. Data Retention

We retain your personal information and Device Data for as long as your account is active or as needed to provide you services. If you choose to delete your account or your account is terminated, all data will be deleted from our platform unrecoverably.

6. Data Analysis

We reserve the right to abstractly analyze Device Data for the purpose of detecting abuse. We will never use your Device Data for profit.

7. Cookies

We use cookies to track conversions, store preferences, and provide authorization. You can control cookies through your browser settings and other tools.

8. Third-Party Services

We use the following third-party services:

  • Stripe for payment processing
  • Google Analytics for website analytics
  • Sentry for error tracking

These services may collect and process certain information about you. We encourage you to review their respective privacy policies.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access your personal information
  • The right to rectify inaccurate information
  • The right to erase your data
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing

To exercise these rights, please contact us using the information provided in Section 13.

10. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

12. Compliance with Laws

We are based in the United States and comply with United States privacy laws. If you are accessing our Platform from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us.